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Patient Access Associate (14775-394)

Shifts:Per Diem Days, Evenings & Overnights, With Every Other Weekend
Basic Functions:
This position embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. These standards are evident in the daily work, which includes primarily the responsibility of registration of patients at Taylorville Memorial Hospital, which includes greeting patients and family members to offer assistance, obtaining patient information, and communicating with staff regarding follow-up and concerns at Taylorville Memorial Hospital. S/he also serves as the switchboard and transfer calls appropriately.
Requirements for this position include:
High School diploma or equivalent
Excellent communication and customer service skills, with the ability to maintain a calm and professional demeanor in high stress situations
Strong computer skills
Strong attention to detail, critical thinking skills, and problem solving abilities necessary to exercise sound judgment and take initiative
Ability to effectively manage competing priorities and work independently
Physically able to transport patients


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